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SERVICE
WITH A SMILE!
CONSULTATIONS
We are happy to meet with you to discuss your catering needs and can help in your entire event planning if needed. Once we determine your preferences, we'll provide a proposal from which to start. That proposal is refined and a contract is prepared and signed.
TASTINGS
Tastings are complimentary on select parties (usually of 100 guests or more). After your initial consultation, we will schedule either a group or private tasting, at which time you may make your deposit, if you have not already done so. Payment terms are set. Final counts and final payments are due ten days prior to your event.
SITE INSPECTIONS
Site inspections are scheduled (usually within 2 months of your event) to review set up, rental needs, and fine tuning of details.
GIFT
TRAYS & CAKES
We
deliver gift and bereavement trays in the greater Memphis area. Now you can have a delicious birthday cake (or other
cake)
delivered to someone special! (Two days’ notice required.)
Call 385-7788 for more information
GIFT
CERTIFICATES
Available
in any denomination (minimum $25.00).
Treat your
friends, family and business associates to a delicious
breakfast, lunch,
dinner, or just plain snacks
(our cookies are the best).
Treat that special couple to a wonderful “dinner for
two” served to them in the comfort of their own home.
The possibilities are endless!
Call Gary or Cathy for more information at 385-7788.
NEED
SERVERS????
Our
staff is available to set up, serve, and clean up your event at
a rate of $20.00 per hour per server.
As always, our flexible staff will strive to meet your
every need. For
buffet-style banquets, weddings and other large events, the
first three hours or set up and serving is usually covered by
the 25% service fee charged at time of booking, unless otherwise
noted at time of booking.
Some groups may have additional charges.
DELIVERY
Draper’s
Catering delivers in the greater Memphis area, including some
areas in West Memphis, Arkansas, and Northern Mississippi.
All orders delivered are subject to a delivery charge.
Our fees are based on the zip code of the area we’re
delivering to and cover the time and vehicle expense in getting
your food there. Please
ask for information on our delivery area.
RENTALS
Rental
of tables, chairs, linens, china, and other service ware is
available. We have
some items in-house, and will price that accordingly.
Other
items are rented from a local rental company.
We can do that for you and bill you for it along with the
catering, or it can be charged separately to your credit card.
When we use an outside company we encourage you to add a
10% damage waiver on the items (replacement cost is very high if
damage to linens occur) and we charge a handling fee of 10% to
make the arrangements, receive,
and return the
items for you.
FLORAL
We
do have some fresh floral accents available by special order.
Please ask.
PAYMENT
OPTIONS
We
gladly accept cash, personal and company checks, debit
and most major credit cards.
Corporate
accounts are available and are reviewed and established on an
individual basis. Deposits
are required for large functions.
Private functions must be paid in full five days prior to
the event, with certain deposits required at the time of
booking. Weddings
and other events booked well in advance may be subject to
payment arrangements in order to meet booking deposit minimums.
Please ask. We
strive to meet your individual needs.
CANCELLATION
POLICY
Cold foods - 24-hour notice is required. (non-banquet)
If the food is for a small group (less than 50 people) and the items are not special order or have not been prepped already, we may be able to cancel your order without further obligation on your part up to 4 hours before your scheduled event (excluding breakfasts). Please call and ask. Otherwise, you will be obligated to pay the full invoice amount. Canned and bottled drinks which are not special order items may be credited.
Hot foods - 48- hour notice is required. (non-banquet)
If the food is for a small group (less than 50 people) and the food items are not special order or have not been prepped already, we may be able to cancel your order without further obligation on your part up to 20 hours in advance of your scheduled event. Please call and ask. Otherwise, you will be obligated to pay the full invoice amount. Canned and bottled drinks which are not special order items may be credited.
Changes - Changes on counts for small groups (non-banquets) (less than 50 people) will be accepted.
Changes on counts for small groups (less than 50 people) will be accepted up to 48 hours in advance for hot foods and 24 hours in advance for cold foods. Some cold food orders (sandwiches, salads and box lunches) may be changed up to four hours before your scheduled event if the prep work has not already been done. Please call and ask.
In general, if we are able to accommodate you with changes and cancellations beyond the limits set forth above, we will do so if at all possible. Please speak with Gary or Cathy to discuss this. Because most catering is scheduled in advance, expenses involving inventory purchased in advance for your order and labor involved in advance food preparation are issues. Other advance arrangements that may be irreversible are costs incurred in rental items. Each case will be handled on an individual basis.
Booking Fee:
A booking fee of 50% of the total estimated invoice amount is due at the time of booking. This amount will be credited to the total actual invoice amount due. Payment arrangements are available on orders booked well in advance.
Payments:
Payments may be made at any intervals, but must be paid in full 10 days prior to event date. Additional serving/equipment/rental fees will be due and payable the day of the event and may be placed on a major credit card for your convenience.
Cancellation:
We accept cancellations with a full refund of deposit up to 60 days in advance of event. Cancellations made 59 - 30 days in advance of event are subject to a fee equal to 25% of the invoice amount, which represents provision for liquidated damages. Cancellations made 29 - 15 days in advance of event are subject to a fee equal to 50% of the invoice amount, which represents provision for liquidated damages. Cancellations made within 14 days of the event will result in the total invoice amount due as originally contracted by customer as provision for liquidated damages.
EQUIPMENT
Generally,
our staff will set up and serve using our equipment at minimal
or no charge to our customers.
Occasionally, customers request foods be set up and
dropped off , returning the equipment after the function.
Draper’s is happy to provide serving equipment/utensils
for the convenience of our customers.
All equipment is subject to a deposit which will be
refunded when the equipment is returned.
All equipment must be returned within three days of the
scheduled event, or sooner if so specified by Draper’s
Catering. A pick up
charge will apply to send a driver to your location to pick up
our equipment.
PRICING
PLEASE
NOTE: ALL
PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE AND MAY FLUCTUATE
DUE
TO MARKET PRICES.
A customary 18% service fee will be added on all orders.
THANK
YOU AGAIN
FOR YOUR CONFIDENCE IN US.
WE APPRECIATE THE OPPORTUNITY TO SERVE YOU.
REFERENCES AVAILABLE UPON REQUEST.
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