FAQ's

What is the Service Charge?
Is gratuity included?
How much should I tip?
What do you do with the leftover food from my event?
How far will you travel?
Why should I hire a coordinator?
Why should I hire your bartenders?
How many servers will I have at my wedding?
How much alcohol should I provide?
What is your cancellation policy?
What do you require for a deposit?
When is my final balance due?

What is the Service Charge?

The service charge is an 18% fee which serves to cover administration and coordination costs associated with the event. It additionally covers equipment costs not directly included in the price of the individual food items. No portion of this fee goes to the wait staff in the form of a gratuity.

Is gratuity included?

Draper’s does not include any gratuities for servers, drivers, or bartenders in the pricing of events. Although gratuities are not expected, they are always appreciated and should be handled on an individual basis at the discretion of the customer.

How much should I tip?

There is no customary rule to how much a person should tip for a catered event. Again, tips are always appreciated and should be given only if the customer feels that they service they've received is worthy of a gratuity.

What do you do with the leftover food from my event?

Generally, our servers will pack up leftover food and send it with you at the end of the event. There are some circumstances where food must be discarded. Your server will know those circumstances and will act accordingly.

How far will you travel?

Draper's will travel up to an hour and a half in any direction. Additional delivery fees do apply.

Why should I hire a coordinator?

There are many details about a wedding that can be difficult for an overwhelmed bride to attend to alone. Using an EXPERIENCED coordinator will help to ensure that all vendors are on the same page and that every detail is taken care of in order to provide you with your dream wedding. After catering hundreds of weddings, we have seen many instances where disappointment and even disasters could have been avoided had there only been a good coordinator present. Take a moment to check out our wedding coordination packages.

Why should I hire your bartenders?

Our bartenders are ABC licensed and are additionally covered by our insurance liability policy. This means that if one of your guests were to be involved in an alcohol related incident, you (the host) will be protected. Without a licensed and insured bartender, you (the host) are exposed to all liability, a risk not worth taking.

How many servers will I have at my wedding?

The number of servers we allocate per wedding depends on factors such as type of foods ordered, type of plates, and difficulty of event productions. As a general rule, we send 1 server for every 50 guests for an event serving hors d'oeuvres or for a dinner using disposable plates. We send 1 server for every 25 guests when we use full china or glass place settings. 1 Bartender can usually handle up to 100 guests for an event serving beer and wine and 50 guests for an event serving mixed drinks.

How much alcohol should I provide?

Many venues allow you to purchase the alcohol yourself and bring it there for us to serve. A general rule of thumb is that, for an average 4 hour wedding reception, you should have 4 to 5 drinks available per person. Average serving sizes are as follows:
-Beer 12 ounces
-Wine 5 ounces
-Liquor 1.5 ounces

Other alcohol tips:
- A keg is the most economical route to go when purchasing beer assuming that none is wasted. One keg serves aproximately 140 to 165 12-ounce beers, depending on the size.
- When purchasing a keg, it's always a good idea to rent an extra tap, just in case the one that comes with the keg does not work properly.
- The larger "Magnum" bottles of wine are less expensive per ounce than the traditional .75 litre bottles.
- Check with your wine provider to see if they will allow you to return unused bottles of wine following your event. Usually they will as long as the lables on the bottles are preserved and have not been iced down.

What is your cancellation policy?

Our cancellation policy varies depending on the type of event and customer. For corporate events, policies are negotiated on an individual basis. For Special events and weddings, our cancellation policy is as follows:

"Cancellations made more than 60 days before event will result in a fee of $250. Cancellations made less than 60 days, but more than 72 hours from the event date will result in a fee of entire deposit amount. Cancellations made within 72 hours of the event will result in the total invoice amount being forfeited by customer as provision for liquidated damages."

What do you require for a deposit?
An event less than $1000 requires a deposit of 50% of the total invoice amount. A deposit of $500 is required to book any special event of $1000 or more.
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When is my final balance due?
All events except for corporate functions with previously negotiated terms must be paid in full at least 10 days before the event.
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